Terms of Service

Last updated 24 August 2026

These terms govern your use of Pillara. By signing in and connecting a source, you agree to them on behalf of your organization.

The service

Pillara is an evidence-backed operating team for small businesses: it reads the sources you connect and, under the autonomy guards you set, drafts and takes actions on your behalf. You are responsible for the guards you choose and for reviewing actions that require your approval.

Your account

You sign in with Google; you are responsible for keeping that account secure and for the actions of members you invite. You must have authority to connect the sources you connect and to let Pillara read the data in them.

Acceptable use

• Do not use Pillara to break the law or to violate the terms of a connected service.
• Do not attempt to access another organization’s data or to disrupt the service.
• Do not connect data you are not entitled to read.

Agents and actions

Pillara drafts proposals and, only within the guards you set, takes actions. It records every action with its evidence and keeps it reversible where the underlying system allows. You remain accountable for actions taken under autonomy you have granted; review the ledger and adjust guards as needed.

Billing

Paid plans are billed through Stripe on the terms shown at checkout. Fees are charged in advance and are non-refundable except where required by law.

Warranty and liability

The service is provided “as is”, without warranties of any kind to the extent permitted by law. To the maximum extent permitted, our aggregate liability is limited to the fees you paid in the twelve months before the claim. Pillara is not a substitute for professional accounting, legal, or tax advice.

Termination

You may stop using Pillara and close your account at any time. We may suspend or terminate access for a breach of these terms. On termination we handle your data as described in the Privacy Policy.

Changes

We may update these terms; material changes will be announced in-app before they take effect. Continued use after a change means you accept the updated terms.

Contact

Questions about these terms go to legal@pillara.app.